We believe in the power and quality of OpenSource software. For our own needs and for the deployment within customer projects we choose among the vast set of production-quality OpenSource tools, the major ones being:

• Samba
• Apache
• PHP, Perl
• Squid
• openLDAP
• openSSH, openSSL
• Nagios, Cricket, RRDtool, Net-SNMP
• Postgres, Mysql databases

With Remo, mod-auth-header and other contributions we actively participate in the OpenSource movement.

Support and Maintenance for OpenSource

If you run business-critical services, you may want to rely on a support partner for the OpenSource tools and components. Netnea can offer such support for a wide range of products. We suggest to engage in a support and maintenance contract with fixed response times for remote and onsite troubleshooting. We have a flexible scheme to provide a solution matching your needs. For less critical installations, where best-effort reaction time is sufficient, you can request support even without an ongoing contract. netnea delivers support for a variety of customer-critical OpenSource tools used in production environments. Within 4h reaction time, our team members help you by phone, remote and on-site intervention with 2nd and 3rd level support. Such ongoing support contracts include the coordination with your 1st level support staff. Netnea brings you the necessary information regarding updates and security issues.

Deploying production-grade OpenSource solutions within your IT infrastructure is possible and makes sense. Netnea is there to help you with its expert knowledge.